Privacy Policy

Effective Date: January 1, 2026

Important Notice: Cleaning Connect does NOT share customer opt-in data, including phone numbers and consent records, with any third parties for marketing or promotional purposes. All SMS opt-in data is kept strictly confidential.

1. Information We Collect

  • Name, email address, phone number, physical address
  • Payment information when requesting a quote
  • SMS and email opt-in records and timestamps
  • IP address, browser type, device information
  • Website usage patterns and analytics

2. How We Use Your Information

  • Match you with cleaning crews in our network
  • Process service requests and quotes
  • Send appointment confirmations and updates
  • Improve our marketplace platform
  • Fraud prevention and security

3. SMS Messaging and Compliance

By opting into our SMS services, you agree to receive messages related to your service requests with Cleaning Connect.

  • Opt-In: You only receive messages after explicitly opting in. We maintain timestamped records and comply with TCPA and all applicable laws.
  • Opt-Out: Reply STOP at any time. A confirmation is sent and no further messages will follow unless you re-opt in.
  • Help: Reply HELP or contact us at [email protected]
  • Rates: Standard message and data rates may apply.

No mobile information will be shared with third parties for marketing. SMS opt-in data will not be shared with any third parties.

4. Information Sharing

We do not sell, rent, or trade personal information. We may share data only with service providers assisting our operations, SMS aggregators for message delivery, and law enforcement when required by law.

5. Data Security

  • Encryption of sensitive data in transit and at rest
  • Secure access controls and authentication mechanisms
  • Regular security assessments and updates
  • Breach notification protocols per applicable law

6. Your Rights

  • Access, update, or delete your personal information
  • Opt-out of marketing emails by clicking unsubscribe
  • Opt-out of SMS by replying STOP
  • Request information on how your data is processed
  • Withdraw consent at any time

7. Cookies

We use cookies to analyze site traffic, remember preferences, and improve website functionality. You may control cookies through your browser settings.

8. Contact Us

Cleaning Connect
Email: [email protected]
Phone: +1 3106900658
Website: https://cleaningconnect.net

By using our website and services, you consent to this Privacy Policy. We may update this policy periodically. The latest version will always be available at cleaningconnect.net/privacy-policy.